WARRANTY & SERVICE POLICY

Two Years Warranty

It is our mission to provide 100% customer satisfaction. All RareBlue products purchased are warranted for a period of two years from the purchase date against defects in materials and workmanship. We will provide you with free parts and labor for two years after your purchase. If we choose to replace your product, we may replace it with a new product of the same or similar design. The customer is responsible for shipping charges incurred to return the product.

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This warranty does not cover any product subject to abuse, neglect, physical damage, or any repair or modification performed by someone other than a RareBlue repair technician. 

All liability for coincidental damages is excluded.

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The purchaser agrees to retain the original proof-of-purchase for establishing the effective date of this warranty. Should RareBLue or an authorized dealer replace your product under warranty, this replacement shall be considered a transaction under the original warranty and does not extend the original warranty period. This warranty is non-transferable.

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30 Day Money Guarantee

In the event that you are not satisfied with your online purchase, you can return it for a full price refund within 30 days of your order delivery. This applies to any product shipped with defects in craftsmanship. Please contact us at info@rarebluespeakers.com to approve a return. Once your return is received in its original condition, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within 7 business days.

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You will be responsible for paying the return shipping cost unless the product was defective or damaged during shipping. Return shipping costs are not refundable. You should consider using a trackable shipping service as we don’t guarantee that we will receive your returned item.

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Limits of Responsibility

We accept no responsibility for user-initiated damage incurred during operation or use of the product.